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Solution Architect

Department: Product - Product, Pricing & Procurement
Location:

the position

As part of the Technology Solutions team, you participate in pre-sales activities and collaborate with internal teams and Nitel partners and customers to deliver solutions to solve the unique challenges of our enterprise and wholesale customers. You connect technology with measurable business value during pre-sales activities and focus on driving the technical aspects of the sales process which includes assessing risks, balancing trade-offs, etc. You think long-term about business, product, and technical outcomes during pre-sales presentations, technical discussions, and requirements-gathering to design effective customer solutions.

your playbook

  • Assist and support our sales teams through presentations, demos, RFPs, and function as a technical liaison with Engineering.
  • Interface with prospective or current customers to determine technical requirements and expectations.
  • Create detailed designs of proposed solutions; solid working knowledge of Visio required.
  • Assist in the development of formal sales plans and proposals for sales opportunities.
  • Maintain current knowledge of, and consistently communicate, the Nitel brand and company specifics, competitive customer solutions, as well as product strengths and weaknesses.
  • Participate in strategic meetings with cross-functional members to identify issues, client requirements, processes, and timelines of final products to be delivered to clients.
  • Provide solution and technology training to sales teams and channel partners.

skills you bring to the field

  • Bachelor’s Degree required; master’s degree preferred
  • Minimum three years of experience in an IP/Access Solution Architect or Sales Engineering role
  • Minimum three years of circuit and/or IP design and build experience
  • Minimum two years of experience with SD-WAN technologies (Fortinet and VeloCloud required, Versa, Meraki, Palo Alto, and Cato are a plus)
  • Expert-level network protocol experience: MPLS, OSPF, TCP/IP, BGP4, VLANS/VTP
  • Terrestrial circuit experience required (DSn, OCn, Ethernet)
  • Knowledge of SASE framework and technologies
  • Knowledge of network management, data centers, LAN/WAN/VLAN, structured cabling, enterprise data networking, SIP and VOIP
  • Pre-sales experience with cloud connectivity and security solutions to include Palo Alto, Cisco, and Fortinet firewalls
  • Knowledge of SIEM and threat protection/intelligence solutions is a plus
  • Business development and sales process knowledge
  • Excellent written and verbal communication to include excellent presentation skills with solid working knowledge of PowerPoint

our rally cry

  • Put Customers First
  • Think as an Owner
  • Win as a Team
  • Act with Integrity
  • Be Better Every Day

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